Shipping policy

Shipping Method

We currently offer Standard Shipping only.

All orders are shipped using reliable, tracked delivery services. Shipping times vary depending on your delivery destination.

Processing Time

Each MENTL BLOK item is made to order.

  • Order processing: typically 2–5 business days

  • Shipping time begins after your order has been processed and dispatched

Delivery Time Estimates

Delivery times vary by destination:

  • Australia: approximately 2–5 business days after dispatch

  • International orders: typically 5–15 business days, depending on country and local postal services

Please note that delivery times are estimates and may be affected by customs clearance, carrier delays, or peak periods.

Shipping Costs

Shipping fees are calculated at checkout based on:

  • Your delivery location

  • The number of items in your order

Any applicable shipping costs will be shown clearly before you complete your purchase.

International Orders & Customs

For international deliveries:

  • Customs duties, taxes, or import fees (if applicable) are the responsibility of the customer

  • Customs processing times may cause delays beyond our control

Order Tracking

Once your order is shipped, you’ll receive a confirmation email with tracking details so you can follow your delivery.

Tracking availability may vary by destination.

Please Note

  • Delivery times are not guaranteed

  • We are not responsible for delays caused by carriers, customs, or incorrect shipping details provided at checkout

  • If a parcel is returned due to an incorrect address, reshipping fees may apply